Return Policy

Damaya offers a simple and easy 7 days policy to our customers.

You can conveniently return or exchange any item within 7 calendar days from the date of delivery.

Please do not accept any order if seal is broken/unsealed at the time of delivery. All Items are sent with a RETURN tag.

All returned items must be unused and unwashed for hygiene reasons; and returned with original packaging and tags in place. Items without Return tags will not be accepted.

Subsequent to us approving the return pick-up based on the images you have shared, your package will be picked up by our courier partner at no extra cost to you, within 2-3 business days (excluding Sunday).

Once the item is received by us, we will refund the amount of that item either through Paytm wallet /Google Pay transfer in your account or we can do an online refund via NEFT within 2 business days.
NOTE: The shipping charge is not refundable.
Once we receive the returned products, a quality check will be performed on the items by our quality team. This is subject to the return having met the following requirements:
● The items should be unused and unwashed for hygiene reasons.
● The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
● They should be returned within 7 calendar days from the delivery date.
● In case you receive a damaged/defective, damayajewels.com should be notified within 24 hours of receipt. We may request you to share
snapshot at support@pureindiaappliances.com

Shipping Address for self-shipment of products:
ADDRESS: ———–
Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service. The Return Process Online Return / Exchange You can return or exchange an item online at damayajewels.com by following the below steps.
● Log in to the ‘My Account’ section at pureindiaappliances.com
● Choose the order that needs modification.
● Select the product to return or exchange and fill in the required information.
● You may reach us on +91 98710 52401 for taking return request.